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FAQs – Shopping on Mutaasa.com

1. How do I place an order?
Shopping at Mutaasa.com is simple and convenient. Just browse our wide range of electronics and accessories, add items to your cart, and proceed to checkout. If you need help, you can also order directly by calling us on 0200 910444or via WhatsApp at 0774476380.

2. What payment options are available?
We offer flexible and secure payment options:

Cash on Delivery (COD) within Kampala
Mobile Money (MTN & Airtel)
Debit/Credit cards (Visa, MasterCard)
Choose what works best for you!

3. How long does delivery take?
Most orders in Kampala are delivered either same day or within 1–2 business days, while upcountry deliveries may take 1–5 business days depending on the location. We also offer door-to-door delivery for your convenience.

4. Can I return or exchange an item?
Yes! At Mutaasa.com, your satisfaction is our priority. If you receive a wrong, defective, or damaged item, you can request a return or exchange within 7 days. We make the process simple and hassle-free.

5. Is it safe to shop on Mutaasa.com?
Absolutely. Mutaasa.com uses secure checkout technology to protect your data and transactions. We only deal in authentic, verified products so you can shop with confidence.

Call / Whatsapp

+256774476380

Email

support@mutaasa.com

support@mutaasa.com

Location

Visit us at Kampala Plaza, Basement Floor, Room B3. We also offer convenient door-to-door delivery across Uganda.

Get to Know Us

About us
Contact Us

Orders & Returns

Track Order
Shipping & Delivery
Return & Exchange

Legal

Privacy Policy
Returns & Exchange Policy
Money Back Policy

Let’s keep in touch

Subscribe to our newsletter to get updates on our latest offers!

Leave this field empty if you're human:

Privacy Policy
Returns & Exchange Policy
Money Back Policy

Copyright © 2025 Mutaasa.com, All rights reserved.

FAQs – Shopping on Mutaasa.com

1. How do I place an order?
Shopping at Mutaasa.com is simple and convenient. Just browse our wide range of electronics and accessories, add items to your cart, and proceed to checkout. If you need help, you can also order directly by calling us on 0200 910444or via WhatsApp at 0774476380.

2. What payment options are available?
We offer flexible and secure payment options:

Cash on Delivery (COD) within Kampala
Mobile Money (MTN & Airtel)
Debit/Credit cards (Visa, MasterCard)
Choose what works best for you!

3. How long does delivery take?
Most orders in Kampala are delivered either same day or within 1–2 business days, while upcountry deliveries may take 1–5 business days depending on the location. We also offer door-to-door delivery for your convenience.

4. Can I return or exchange an item?
Yes! At Mutaasa.com, your satisfaction is our priority. If you receive a wrong, defective, or damaged item, you can request a return or exchange within 7 days. We make the process simple and hassle-free.

5. Is it safe to shop on Mutaasa.com?
Absolutely. Mutaasa.com uses secure checkout technology to protect your data and transactions. We only deal in authentic, verified products so you can shop with confidence.

Call / Whatsapp

+256774476380

Email

support@mutaasa.com

support@mutaasa.com

Location

Visit us at Kampala Plaza, Basement Floor, Room B3. We also offer convenient door-to-door delivery across Uganda.

Get to Know Us

About us
Contact Us

Orders & Returns

Track Order
Shipping & Delivery
Return & Exchange

Legal

Privacy Policy
Returns & Exchange Policy
Money Back Policy

Let’s keep in touch

Subscribe to our newsletter to get updates on our latest offers!

Leave this field empty if you're human:

Privacy Policy
Returns & Exchange Policy
Money Back Policy

Copyright © 2025 Mutaasa.com, All rights reserved.

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